Confidentiality

All the doctors, practice nurses and reception staff have full access to medical records. Confidentiality is maintained at all times.

Disclosure of information

Every patient has the right to see copies of their patient notes (or those of their child(ren)) from 1991, but please give us a few days’ notice to make them available. A small charge will normally be made to cover the cost of photo-copying when this is requested.

Why we collect information about you

Your doctor and other health professionals caring for you keep records about your health and any treatment and care you receive from the National Health Service. These help ensure that you receive the best possible care from us. They may be written down (manual records), or held on a computer.

Information shared with partner organisations

The principal partner organisations with whom information may be shared are:

  • Health Authorities
  • NHS Trust
  • Primary Care Trusts
  • General Practitioners (GPs)
  • Ambulance Services

Your information may also, subject to strict agreements describing how it will be used, be shared with NHS Common Services Agencies such as Primary Care Support Services:

  • Social Services
  • Education Services
  • Local Authorities
  • Voluntary Sector Providers
  • Private Sector Providers

For more detailed information on how patient information is collected and how it is used, please ask for a separate leaflet: ‘Your patient information – What you need to know’ from our reception.